Customer Service
Since 1882, Danskin has been the world's leading manufacturer of women's dance and
activewear. At Danskin, we use performance fabrics and precise cutting specifications to create the most comfortable,
functional and fashionable designs. Much of our clothing is manufactured in our plant in York, PA. We are proud to be
made in the U.S.A. and welcome your comments on ways to improve our products and service.
Danskin Customer Service Department
P.O. Box 15016
York, PA 17405-7016
1-800-288-6749
edanskin@danskin.com
Customer Service is open 9 - 5 ET Monday through
Friday.
SHIPPING POLICIES
All in stock orders are shipped from our York, PA warehouse within 2 business days. You will be notified if an item is
back ordered and given an approximate ship date at that time. Transit
times vary based upon your location. The map below will give you an
approximate idea as to how many days it will take your order to arrive at your
door. Remember to add 2 business days for order processing.
Orders are shipped via Fedex with the exception of orders being delivered to AK, HI or PR as well as orders destined for military addresses or PO Boxes. These orders will be delivered via USPS. Tracking information may not be available for these orders.
International Orders:
Click here to
learn more about international shipping.
Free Shipping: Please note that free ground shipping is available on all orders of $75 or more. Simply choose
ground shipping during checkout.
|
Shipping Rates |
|
Order Amount |
Ground
(3 - 7 Business Days) |
2
Day Air
(2 - 3 Business Days) |
Air
(1 - 2 Business Days) |
|
$0 - 24.99 |
$5.95 |
$12.95 |
$29.95 |
|
$25 - 49.99 |
$7.95 |
$14.95 |
$34.95 |
|
$50 - 74.99 |
$9.95 |
$16.95 |
$39.95 |
|
$75 - 99.99 |
Free |
$19.95 |
$44.95 |
|
$100 - 149.99 |
Free |
$21.95 |
$49.95 |
|
$150 - 199.99 |
Free |
$24.95 |
$54.95 |
|
$200 - 249.99 |
Free |
$27.95 |
$59.95 |
|
$250 - 299.99 |
Free |
$30.95 |
$64.95 |
|
$300 - 349.99 |
Free |
$34.95 |
$69.95 |
|
$350 - 399.99 |
Free |
$39.95 |
$74.95 |
|
$400 - 449.99 |
Free |
$44.95 |
$79.95 |
|
$450 + |
Free |
$49.95 |
$84.95 |
RETURN POLICY
Danskin stands behind its products 100%. If at anytime or for
any reason (except normal wear and tear), you're unsatisfied with your purchase,
you can return it by simply following the directions below.
How to Return/Exchange Merchandise:
First, complete
the Return & Exchange Form included in your order and tell us how you want your
return processed. Special Note: If you are Exchanging your item(s) for something
else, be sure to use Option 1 below -- and Danskin.com will pay the return
shipping!
Be sure to enclose the Return & Exchange form with your package and keep a
copy for your records.
Return Options:
Option 1: Prepaid FedEx Label
-
Pay nothing up front:
Use the convenient prepaid label included with your order. For returns, a $6
flat fee will be deducted from the amount of your refund. For exchanges, the
return shipping charges are on us!*
-
Enclose your complete Return & Exchange form with the
merchandise you are returning.
-
Affix the FedEx label to the outside of your package.
(Note the Return Tracking # for your records. This number will allow you to
track your return package.)
-
Drop the package off at any
FedEx location or drop box.
Option 2: Return
on your own.
-
Use the return label on the reverse side of the Return &
Exchange Form.
-
Enclose the completed Return & Exchange form with the
merchandise you are returning.
-
Pay the postage up front and ship your package back using
an insured carrier of your choice.
-
Keep the shipping receipt until the credit for your
return appears on your credit card statement or PayPal account.
Send Returns & Exchanges to:
DANSKIN.COM
Attn: Return Dept
4075 East Market Street
York, PA 17402
Please note: Danskin is not responsible for any lost returns
for which customers cannot provide proof of delivery.
* (Note on Exchanges: New items shipping back to you will be billed at our
standard shipping rates. New merchandise totaling $75 or more will be shipped
free.)
Option 3: In-Store Exchanges Returns
To accommodate your needs, Danskin.com purchases can be exchanged or returned at
our company stores following the guidelines below. To best serve you, please
bring your online order confirmation or email receipt with you.
With your online
order confirmation or email receipt:
1.
You may return or exchange any item that you have purchased at Danskin.com provided it is stocked by our stores.
2. Should an item you wish to return not be available in-store, your
Danskin associate can assist you by issuing a credit. However, if an item you
wish to exchange is unavailable in-store, the associate can assist you in
exchanging it by mail, utilizing our Returns & Exchange form.
If you do not present
your online order confirmation or email receipt:
1.
You may do an in-store EVEN exchange (for new size or color) of
any item that you have purchased at Danskin.com, provided it is stocked by our
stores.
2.
Should an item you wish to return or exchange be unavailable in-store, your
Danskin associate can assist you in returning or exchanging it by mail,
utilizing our Returns & Exchange form.
Questions? Call our Customer Service department for
assistance at (800) 288-6749.
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